Frequently Asked Questions
Need more technical support? Click here!
Please navigate to the login link in the menu bar, top right of this website. A box pops up to login, and you will see a password reset link under the login box.
If you have purchased any courses from Susan, they will all be listed under your account. Please login on the top right of the website.
I want to make sure that this program is going to work for you and that you’re THRILLED with what you’re learning and implementing. So if you’ve done the work, gone through the whole system, sent in your pitch letter to us to be edited then submitted it to O Magazine and you’re not 100% satisfied – I want to send your money back ASAP. If you’re not pleased, then I’m not happy. WHAT TO DO: Forward us the entire email you sent in to the O editor before 30 days from your purchase date and we’ll refund you without any questions.
Send an email to: email@example.com and attach your pitch letter in MS word. We will send you an email acknowledging that we received it. Due to the volume of pitches we receive expect a reply in 2-3 weeks.
The best time to book your free consult is after you’ve gone through the entire O Magazine/Quarterly System for Success system. That way you can use your time most wisely. Once you’ve completed the program and have a draft of your pitch letter or a good idea what you want to talk about jet us an email at: firstname.lastname@example.org and we will send you a calendar link to book a time. NOTE: Once you use your consult you are no longer eligible for a refund as a consult with Susan alone is worth $1000.
One year from the purchase date. Let’s do this!
No. We give you the tools and techniques in the program to find the best editor for your offer. We also provide the editors’ contact information for you to send in your pitch.
Get a 6 Figure Book Advance
I want to make sure that this program is going to work for you and that you’re THRILLED with what you’re learning and implementing. If after you have done the work, and completed your book proposal, and sent it in to me you’re not 100% satisfied I want to send your money back ASAP. If you’re not pleased, then I’m not happy. Send an email to email@example.com with your book proposal attached as an MS word doc before 30 days from your purchase date and we will issue you a refund ASAP.