Media Training for
CEOs, CFOs & Founders
In the media, one wrong answer can cost you everything.
Media coaching for tech and business leaders — from funding rounds to press appearances, panels, presentations, podcasts and beyond.
Media interviews, earnings calls, crisis coverage, investor briefings, boardroom negotiations, Tedx talks — the stakes couldn't be higher. Susan Harrow has spent 36 years preparing the leaders of the world's most consequential organizations to show up with unshakeable authority in every high-stakes media moment—comfortably as themselves—without selling their soul.
Trusted by CEOs, CFOs & Founders
Is This You?
The scenarios that keep executive leaders up at night — unprepared.
Media & Press Appearances
A major media outlet wants to profile or feature your company
A journalist or host who has done their research will ask about competitors, failures, controversial decisions, financial health and uncomfortable truths. Without media training, a leader who knows everything can still say exactly the wrong thing. Instead of allowing panic to rule we plan, prepare and practice so you can be spontaneous and stay true to you.
Presentation, Podcast & Panel Visibility
You're preparing for an important media moment
You want to be sure your message lands with the right audience to grow your business and brand. Master yourself and be ready to handle any personality or situation on the spot. Intentionality, connection and executive presence are the hidden factors to creating successful outcomes.
Earnings & Analyst Calls
Quarterly results are coming and your CFO needs to hold the story through tough questions
Financial journalists and analysts are trained to find the gap between what was said and what was meant. Executive presence and gravitas is essential. Precision, consistency, and calm under scrutiny are skills, not personality traits. They can be trained.
Confidence & Imposter Syndrome
You've built something extraordinary — but a voice inside still questions whether you belong here
Imposter syndrome doesn't mean something is wrong with you. It often means something is very right — that you care deeply, think critically, and hold yourself to a high standard. The work isn't to silence that voice but to stop letting it run the show. Susan's neuroscience-grounded approach helps you rewire the patterns beneath self-doubt so you can walk into any interview, podcast, stage, or boardroom as the capable, whole person you already are.
New To The Spotlight
You've earned your seat — and now the world is watching for the very first time
The first time you step into a media moment, the lights, the pace, even the intimacy of a camera or face-to-face with a journalist can make the most brilliant minds go blank and the calmest person panic. Rather than viewing it as a character flaw, understand that it's your nervous system doing exactly what it's wired to do in unfamiliar territory. With the right preparation, what feels foreign becomes fluid. You'll learn to be fully present, yourself, and in command from your very first appearance, and in every appearance after that.
Funding Round
You've secured a meeting with tier-one investors — and they've already Googled you
77% of investors say CEO thought leadership directly influences investment decisions. Your media presence, past interviews, and how you communicate under pressure are already part of their due diligence before you walk in. Being able to improvise while staying centered is essential. This isn't the time to wing your pitch deck presentation. Investors need to know that you're the right leader for your company in the first 30 seconds.
The Real Challenges
What happens when executive leaders face the media unprepared?
For a mid-level employee, a bad interview is an embarrassment. For a CEO, CFO, or founder, it could be a reputation-ruining event. The consequences of media unpreparedness at the executive level are immediate, measurable, and sometimes irreversible.
The approach
Most media coaches teach you to perform.
Susan teaches you to be more yourself.
Instead of scripting you into a slick version of yourself, Susan trains you to handle pressure, deliver the right message in the moment, leave every appearance being exactly who you are, having said exactly what you meant to — get the results you want to grow your business and brand.
Neuroscience-Backed Performance Rewiring
No rote memorized scripts; actual rehearsal and recalibration of how the nervous system performs under pressure. Composure while delivering your mission and message under scrutiny is a trainable state, not a personality trait.
Martial Arts Approach to Adversarial Questions
Redirect hostile, intimate, or off-message questions without becoming defensive or evasive. Stay centered, stay credible, stay in control without resisting or alienating the journalist or host.
36 Years at the Highest Level
No competitor matches Susan's tenure. For executives making high-stakes bets on media performance, the most experienced coach carries weight that methodology alone cannot replace.
Pure 1:1 Coaching
Susan's readiness-only model means undivided attention on the executive and their specific scenarios and needs; including shifting past negative experiences or trauma trigger points. No divided focus, no competing client interests. You and your media moments only.
Where Susan prepares you
Every high-stakes moment you'll ever face.
Whether you're walking into a funding room, podcast interview, a TV studio, or a board meeting that will define
your leadership. Susan prepares you for the moments that matter most to your career and
your company.
Thought Leadership
You know your industry better than anyone — but being quoted as the go-to expert requires a specific skill. Category ownership in B2B often determines vendor shortlists. Being quoted as the expert sets market definition and opens opportunity for book deals, sponsorships, speaking engagements and more. The key is to deliver your insights in a form that media prefer and can actually use. That's a learned craft.
Executive Presence
You have the credentials and the vision — but something still isn't landing in the room. Executive presence isn't about performing authority but inhabiting in your body, your breath, your delivery, and the stillness between your words. Leaders are also comfortable with improvising on the spot while maintaining their gravitas. The ones who move rooms aren't the loudest or the most polished; they're the most present. The good news is that presence is a trainable state, not a personality trait. And it starts from the inside out.
TEDx & Signature Talks
Ideas worth spreading, delivered with conviction, presence and precision that inspire audience's loyalty and love. Susan works with you from concept to close; shaping the arc, the language, the stage blocking, the vocal variety, the gestures, your personality, pacing, and pauses, so your idea spreads fast organically. And new, exciting opportunities come to you gracefully.
Board & Executive Meetings
Board members aren't just evaluating your strategy — they're evaluating you. Real authority in the room isn't performed but is built into your bones and molecular structure, in your stillness, your pauses, your command of yourself and in the handling of the hard questions without flinching or feeling like you want to flee. We'll develop your presence and gravitas that commands respect before you say a word.
Product & Brand Launches
Generate meaningful coverage when you launch, reposition, or rebrand — not just noise. The difference is a leader who can deliver the story on demand with clarity, conviction, and composure. When these qualities align, they create consumer confidence, real revenue and ROI.
Crisis Communications
Something has gone wrong and you have 24 hours to control the narrative. Crisis media situations are not the time to learn on the job. One unguarded comment, one defensive answer, one moment of visible anxiety — and a manageable story becomes a defining one. Preparation, rehearsal and role-play ensure that your reputation and brand stay intact.
Why Susan Harrow
36 years as a Media Coach helping the world's most important voices be heard
Susan Harrow is a world-renowned media trainer and founder of Harrow Communications Inc.. For 36 years, she has coached CEOs, CFOs, founders, and executives to master presence with authority, precision, and composure in the highest- stakes media environments in the world, from congressional testimony to live earnings calls to front-page crisis coverage.
She's also the author of the bestselling book, Sell Yourself Without Selling Your Soul® (HarperCollins), a groundbreaking book on the importance of presence, authenticity and integrity.
Before becoming a media trainer, Susan worked as a publicist, booking clients on CNN, Good Morning America, Oprah, 60 Minutes, Forbes, Inc. The WSJ, NY Times, and dozens more major media outlets. She understands exactly how journalists think, what producers cut, and what makes an executive media interview convert, because she was on the other side of it for years.
Her methodology is the only one in the industry that combines neuroscience- backed performance training with Martial Arts principles, the martial art of redirecting energy without aggression and other essential competencies leaders need. Her black belt in Aikido (Japanese Martial Arts), experience as a former tennis pro at exclusive resorts, and her tenure as a HR professional consultant at a Fortune 500 company analyzing the facial, verbal and body language of over 3000 C-Suite and sales force candidates for job fit, also inform her embodied approach.
This isn't just coaching for the easy interviews. It's preparation for the adversarial, time-pressured, high-consequence moments where everything is on the line.
Media Training Programs for CEOs, CFOs & Founders
Susan will assess you across six dimensions: Clarity, Presence, Structure, Vocal Delivery, Emotional Connection, and Authenticity so you show up your best at every moment.
Private Media Coaching
One-to-one sessions focused on your message, positioning, and interview skills.
Media Messaging Strategy
Develop your key talking points and story framework before interviews.
Interview Simulation Training
Practice real-world interview scenarios with feedback, encouragement and refinement.
Proven Results
Our Track Record
100+
MEDIA OUTLETS
36
YEARS COACHING
7x
CLIENT GROWTH
1:1
PURE COACHING
CLIENTS HAVE APPEARED ON
CNN • OPRAH • FORBES • CNBC • INC. • TIME • THE FOOD NETWORK • VOGUE • TODAY SHOW • 60 MINUTES • GMA • BLOOMBERG • TECHCRUNCH • NPR • WSJ • FOX NEWS • WIRED • ABC • PEOPLE • USA TODAY • PBS • THE CHRISTIAN SCIENCE MONITOR • NYT • ENTREPRENEUR • INVESTOR'S BUSINESS DAILY • O MAGAZINE • PARADE • BAZAAR • SELF • MADEMOISELLE
Results That Matter
What executives say after working with Susan.
"Most helpful was your feedback on becoming aware of my tics, where to look on camera, and developing each messaging point while staying on brand, which made my MSNBC appearance a success.
During our media training I appreciated your honesty and candor.
It helped me be real and successful.
Our work together was off the charts and off the planet."
CEO
Digital Data Company
"After our media coaching, I felt like I had a formula for answering challenging investor questions. I could tell them what they really want to know instead of just talking.
I could handle the peppering questions and the belligerent voice in the room while commanding myself and the conversation.
You exceeded my expectations. I was skeptical of my own process. I didn’t know you could do such things remotely.
In the 2 days of meetings we got the funding."
CEO
100MM International Tech Company
"I wanted to learn 3 things in every media training session we had. And I did.
I think you’re a great media coach, and I gained a lot from you, your perceptions and insights.
The type of specifics you shared for my upcoming presentation to 3500 people—like how to shape a story, personalize it to the audience, what to cut, where to pause, and ways to manage myself and the stage for maximum impact—were very helpful.
I’ve had a lot of presentation coaches and you are amazing and stand out.
Your marketing ideas about monetizing my speaking engagements and media appearances are gold."
Co-Founder
International Consultancy to Fortune 500 companies and government groups
Frequently Asked Questions
The next high-stakes media moment is coming. Be ready.
Book a free 15-minute strategy call with Susan. No sales pitch, rather a direct conversation about your specific media situations, what's at stake, and whether executive media coaching is the right preparation for what's ahead.
Not ready for 1:1 coaching? Start here.
Get 5 Proven Templates to Create Your Signature Story
One of Susan's most requested free resources. Use these 5 winning formats to create your story of origin for any presentation or media interview—in 5 minutes or less.
No spam. Just the free templates and occasional insights for entrepreneurs and business leaders.