Is it ever OK to “steal” someone else’s ideas – in business? Surprisingly: Yes.
Not long ago, a friend of mine found herself in the kind of situation that would make anyone’s stomach twist into knots.
My friend (an entrepreneur with a modestly popular website and blog) discovered that a woman in another country had stolen an e-course that she had created. Not just the title, or the general concept, or a few sentences here and there. The entire thing. Every lesson. Every piece. Word for word. The thief was passing the course off as her own, accepting payments for enrollment, and was claiming that all of the money was going to “charity.”
My friend was horrified. Eventually, she was able to shut down this shady operation, but it was a stressful and time-consuming process. Ultimately, she had to go directly to the customer service department of the e-commerce website that the thief was using and implore them to suspend the thief’s account, because she wasn’t responding to any of my friend’s emails.
How to steal ideas the right way
This may seem like a “shocking” or “unusual” situation, but I’m sorry to say: it’s not.
Theft is rampant in the business world — especially in these techie times, where lifting someone else’s work (and passing it off as your own) can be as simple as clicking “copy” and “paste.”
This is the part of the blog post where you might expect me to stomp my foot down and say “Stealing is always wrong! Don’t do it, people!”
It might surprise you to know that…
I don’t necessarily believe that stealing is always “wrong.”
In fact — whether you’re studying photography, practicing Aikido at a dojo, or growing your business — “stealing” people’s ideas and “copying” other people’s masterful work is actually one of the best ways to learn, refine your skills, and ultimately, develop your own unique style.
Point being: there are many different types of “stealing.” Some types of stealing are illegal and immoral. Some are perfectly appropriate.
There is a big difference between “plagiarism” and “artful imitation,” but many business owners struggle to tell the difference.
Allow me to de-mystify things with a few Do’s and Don’ts.
When it comes to “stealing” and your business…here’s how to steal ideas the right way
1. DO steal ideas from other industries — not just your own.
If you’ve ever flown on an airplane, you know that most jets are dull, cramped, beige and gray clunkers. Not much “style” or attention to “ambience,” unless you’re fortunate enough to be flying First Class.
But the minds behind Virgin Airlines decided to break away from industry conventions. Inspired by chic hotels and groovy nightclubs, they decided to add soft pink “mood lighting” and mellow electronic music to their planes. When you board a Virgin jet, it feels like stepping into a sultry, celebrity-studded nightclub!
Virgin Airlines marketing tips
Even the Virgin website feels like a “departure” (pardon the pun!) from ordinary airline booking sites. As Luanne Calvert, Virgin’s head of Marketing, explains in this piece: “When creating the new site, we wanted to break out of the mold of typical airline booking sites, so we looked to popular e-commerce sites like Apple.com or Amazon.com, not other airline sites, for inspiration.”
Both of these Virgin anecdotes are perfect examples of how you can “steal” an idea from a business that’s outside of your industry and then “weave” that idea into your own branding, product development, or daily operations. This type of stealing is totally fine. It’s not “theft.” It’s re-mixing!
You try it: What’s something that inspires and excites you, outside of your industry? Do you love rock concerts? Spa trips? Ogling beautiful product packaging at your local boutique? How could you take an element of something you love and then “blend” it into your own business?
2. DO steal ideas from your mentors and teachers — and credit them as the source.
In the yoga world, it’s common to name and honor your teachers: explaining the “lineage” of your training, where you studied, who you studied under, who their teachers were, and so on.
Musicians, too, will often name their role models and publicly thank them in interviews, in CD liner notes, even onstage while delivering an acceptance speech for a glitzy award.
But in the business world, for whatever reason, people often seem hesitant to name their teachers and influencers outright, or explain where their ideas came from. That’s something we ought to change — and it’s quite simple to do.
If you’re writing a blog post that was directly inspired by someone you know, say so. (“This piece was inspired by a conversation with my mentor, so-and-so.” Then link to their website.)
If you’re creating a program that includes concepts, materials, even worksheets that you’ve sourced from other teachers, get permission first, then cite the source. (“This worksheet was adapted from a worksheet that was originally created by so-and-so, who graciously gave me permission to use some of her concepts here.”)
Another great move: build a “gratitude” page somewhere on your website (like this one) where you publicly acknowledge some of the teachers, mentors, coaches, and influencers who have shaped your approach to doing business.
Securing permission to use someone else’s material — and then crediting them — is always a smart move. It’s one that ensures you’ll never look like a lazy “thief” —but rather, a thoughtful student and a total class act!
You try it: Who are some of your top influencers and teachers? Do you thank them in writing, acknowledge them on your website, mention them during interviews, or otherwise make their presence (in your life) known? If not, how could you start doing that?
3. DO steal ideas from multiple sources — not just one.
The American playwright and entrepreneur Wilson Mizner once wrote, “If you steal from one author, it’s plagiarism; if you steal from many, it’s research.”
Let’s say, for the sake of example, that you are closely focused on one specific business owner — say, an elite life coach who’s doing phenomenal work, making tons of money, helping thousands of customers. You follow everything she does. You enroll in all her programs. She puts out a new product and you quickly follow suit, creating something similar. You imitate her business model, her voice, tone, style, everything she does. You just LOVE her!
steal ideas ethically
Your intentions may be pure, but sooner or later, this kind of “hero-stealing” is going to get you into trouble. Why? Because you’re stealing from just one source.
Rather than developing your own unique business style, you’re copycatting just one person who seems to be doing it “right.” It’s time to broaden your field of inspiration!
You try it: Start filling your inspiration-tank from lots of diverse sources, not just one!
Go to an art gallery. Watch a silly movie. Listen to music that you don’t normally listen to. Read glossy magazines. Take a vacation. Have conversations with strangers. Read blogs and books written by people who work inside your industry, if you wish, but read LOTS of them — written by lots of different people, not just one author.
As you develop your own products, services, and online content, think: mixed-media collage, not Xerox photocopy.
And now, a few Don’ts.
These are pretty straightforward and will be obvious to most people, yet they’re worth repeating!
4. DON’T steal exact wording.
Grabbing someone else’s brilliantly written product description, blog post, e-course materials, and so on, and pretending that you’re the wordsmith who wrote it? NOT cool.
5. DON’T steal visuals that you find online (including “stock photos”) without permission.
Nope, crediting the artist with a link back to their website is not “enough.”
Seek permission to use images, illustrations, infographics and photos on your website, blog, and in your marketing materials. A quick email to the artist usually does the trick.
One exception: if the artist has explicitly stated that the image is “OK to use” — through a Creative Commons attribution license, for example, or by posting a note on their website that says “go for it!” — then feel free to use the image.
But if there’s no expressed permission, it’s not a wise move. (Getty Images has been cracking down lately, tracking bloggers and business owners who have used photos without permission and dinging them with hefty fines! It pays to be cautious.)
6. DON’T steal if your gut says, “This just doesn’t feel right.”
If you’re feeling hesitant or uncertain about whether something you intend to do is “OK” or not, listen to that gut instinct. Then take action to prevent heartache (or a lawsuit) later down the line.
Do your due diligence. Check the US trademark website to make sure that a business or product name you want to use isn’t already in use by a similar service provider. Reach out to your mentors and ask for their blessing to re-print their work or re-purpose their concepts and formulas. If you hire a graphic designer and you feel “funny” about a particular logo or infographic that they deliver to you (“Hmm… haven’t I seen this somewhere before?”) do some investigating. Remember: if the people you hire choose to steal inappropriately, it reflects poorly on your brand, too!
Last but not least:
When you’re creating content (of any kind) for your business…
7. DON’T forget to include true stories from your own life.
Nobody in the entire world has the exact same life experiences that YOU have.
Nobody in the entire world can tell the story about that one time you chatted with an elderly Vietnam vet while waiting in line at the DMV and learned a valuable lesson about grit and determination. (For example).
If you weave a “true story” into your next blog post, newsletter, webinar, a talk that you deliver onstage, e-course materials, and so on, then your materials will INSTANTLY become more “unique” and “identifiable” as belonging to YOU. (Remember how I started off this blog post with a true story from my own life about someone I know? Yup. Just like that.)
Even if you go on to discuss a “universal truth” or a “timeless reminder” or “no-brainer tips” that thousands of people have talked about before, adding a true story will elevate your material from “stale and forgettable” to “intimate and original.”
business storytelling
To sum it up:
Stealing isn’t always “wrong.”
It’s a matter of how you do it, why you do it, and how you credit (or don’t credit) your sources and influencers.
The “right” way to steal other people’s brilliant business ideas
There’s “plagiarism” (ripping off one person, or one source, verbatim, word for word)… and then there’s “artful imitation” (getting inspired by multiple sources and then copying and re-mixing diverse ideas together… combined with true stories from your own life!).
Hopefully, now, you’re seeing and feeling the difference.
Your ideas may spring from other people’s teachings, and your insights might be “timeless” and “classic” rather than “revolutionary,” but as long as you’re stealing the “right” way, re-mixing rather than Xeroxing…
You’ll always be one-of-a-kind.
NOTE: This piece was inspired by a number of people and sources, including Austin Kleon (his book Steal Like An Artist is an excellent read for all business owners), the work of Julie Cottineau, former VP of Brand at Richard Branson’s Virgin Group and CEO of BrandTwist, and dozens of friends and clients (including several folks enrolled in my monthly publicity and business training club) who have reached out to me with plagiarism “horror stories” over the years. Thank you: everyone!
Every time you turn on the radio or TV, you see a so-called expert being interviewed. The Today Show, CNN, Talk Radio, local morning shows and all the rest rely on these experts to give background and insight on the hot topics of the day. For these experts, the result of being on TV or radio is that their BOOK SALES SOAR, they become an IN-DEMAND SPEAKERS, and one media booking leads to more.
This can be you.
As a TV producer, I can tell you from experience that we are always on the hunt for guests and experts who shine. Actually, we are desperate to find smart and funny people.
In my career, I’ve cast thousands of people for talk shows and other types of reality TV, and said “No” to many thousands more. I’ve coached many authors and speakers who were looking to promote themselves and their products on TV so they could do the best job possible. As the one you must get past, the one who says “Yes” or “No,” I can tell you what you need to get booked AND THE MISTAKES THAT CAN TORPEDO OPPORTUNITIES.
Here are the top 7 tips to getting booked on TV:
1. Be authentic: So many people try to be what they think is “right” and come across stilted and rehearsed instead. I coached my client Judy Carter on how to be authentic and within 30 seconds of being on TV with Marie Osmond, Marie sat on her lap because she liked her so much.
2. Connect your expertise to a current hot topic. In order to get the attention of mass media, you need to build a bridge from your expertise to what’s hot in the news. A client of mine who wrote a book on parenting got onto a show about legalizing marijuana because she had advice for parents who want to say “yes” to pot for themselves and “no” to pot for their kids.
3.Have a compelling elevator pitch – In three or four sentences I need to know who you are, why I should listen to you, what problem you’re going to solve, how if affects me and what fresh ideas you have as solutions. A client of mine found herself in an elevator with a radio producer, gave her pitch, and by the time the elevator got to her floor she was booked on the producer’s show.
4. Talk in sound bites: In our ADD, double latte culture, no one has the time or interest to listen to someone who rambles on or goes off on tangents. In order to be media presence you need to express yourself concisely, in a few short, punchy sentences.
5.Make your points using compelling stories: Your stories give your message the one thing that facts can’t — heart. You need to emotionally connect with audiences and these stories are the way.
6.Work in your best credentials in a clever way: Nothing is more boring that an arrogant name-dropper. But, it’s important for the audience to know your credentials. I teach my clients to reveal their credentials in anecdotes that enhance who they are in a natural, unforced way.
7.Have a hot sizzle reel: 90% of the sizzle reels I see have bad audio, are too long, and don’t showcase the expert’s personality immediately. A sizzle reel should be short (3 minutes max, and shorter is better), and should present you as an attractive person who’s an expert in their field and can reach people’s hearts as well as minds. I’ve produced several sizzle reels for clients and all have gotten TV and radio appearances as a result.
Gina Rubinstein is a Los Angeles-based media coach who helps her clients grow their business through the media. For more info go to here. For a free evaluation, please fill out this short questionnaire.
What if I told you that it took me ten years to understand what I was teaching? It looked like I was teaching people how to write, but what I was actually doing, I realized late in the game, was teaching writers how to peel away the layers of their story and dig for something more true, more authentic and just plain honest. And while all that digging and examining is good for writing, it’s also excellent for living. When you chip away at the façade of your story, and you lay down one true word, and then the next true word you will eventually become stripped down and naked to yourself. And when you see yourself like that, there’s no turning back. You may, as many of my students have done, begin the process of changing your life.
I’m a process person. I’m all about getting words onto a page; messy, ugly, imperfect, glorious words. And to do that you need to become comfortable with being uncomfortable.
For me, it’s not about what I’m writing or whether I like what I’m writing that’s important. That the pen inks like a river across the page, that I have the courage not to know what the next word is, or the word after that…that I keep going anyway. That’s the spirit, that’s what makes a sound turn into a song. I might only be able to hear bits at first – the merest sound of a refrain – but I’ll swirl it around in my mouth, taste it, roll it on my tongue and Wa La, I start singing. That’s how I make a song. The important part is not that I make a perfect song, but that I have created a channel for song sounds to come through – which means I can make more sounds and more songs.
It’s the same for writing. When I put these words on this page I didn’t know where I was going or what would come next, but if I’ve become a student of anything, it’s learning to not love what’s coming through me and to keep going anyway. That’s just part of the creative process. If I turned back every time I felt lost, or if I judged what I was doing, I wouldn’t make anything. I have to let go of perfection if I want to be a maker of things, because it’s not about the thing that I make, it’s about the making, and I want to be a maker for a long, long time.
Want to be a story maker this summer? Laurie’s 5-week e Course, Telling True Stories starts on June 17th. Laurie is an amazing teacher. Once you start telling the unadorned truth it changes everything. If you want to be a maker of things join Laurie in Telling True Stories – and watch your life change on the page, off the page.
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So many people call themselves thought leaders now – but they aren’t. To be a thought leader takes some doing. It’s not so much about being original as it is about putting things together in an original way. Thought leadership marketing comes down to packaging your knowledge, skills, abilities, experiences, and yes, your thoughts in a way that makes you media worthy and worth listening to by your audience—a huge audience. Follow these nine steps to get going on the path to be respected, heard and reverberated out into the world.
1. Cultivate an opinion.
Thought leaders have opinions. They shape a story. They position facts in a context. They make statistics come alive by interpreting them. We value people who give us perspective on things that matter most in our culture today.
Sheryl Sandberg, COO of Facebook and their first woman to sit on their board, said of the differences about how men and women respond to taking credit for their success, “If you ask men why they did a good job, they’ll say, ‘I’m awesome. Obviously. Why are you even asking?’ If you ask women why they did a good job, what they’ll say is someone helped them, they got lucky, they worked really hard.”
To follow her lead take a look at your field or industry and find something that irks or inspires you and start to formulate some opinions about it. Folk singer Joan Baez said, “I’ve never had a humble opinion. If you’ve got an opinion, why be humble about it?” Thought leaders aren’t afraid to voice a strong opinion. The media seek guests who have opinions that help us ponder what’s important.
2. Make a prediction.
Can you see the future? Look into your private crystal ball and share it in a press release. Ten years ago I told my literary agent that getting on TV and grasping at fame was going to become a national obsession. I wrote up a book proposal about how to get on TV, supplied anecdotes from my own experience as a publicist and media coach, and gathered statistics to show that this was going to be a hot new trend. He pitched my idea to all the top New York publishing houses.
Alas, the traditional book industry didn’t buy it. It was too far ahead of its time. But guess what? Didn’t that prediction come true? Practically everyone is now scrabbling for his 15 seconds of fame. New reality TV shows are popping up every year. The Fishbowl Effect has become our current reality where your iPhone video can make national news.
Know that when you make a prediction you’re intrinsically ahead of your time – and most likely will get disapproval and pushback. No worries. Time will bear you out. The important thing is to stand by your word, continue to accumulate evidence and keep touting your prediction during your media appearances. Thought leadership marketing is a process, not a one time event.
3. Shape thinking.
Keep up on current events. Thought leaders can comment on national radio and TV and in print on events as they happen. They are the first people the media call to put a story in perspective, to help shape thinking. They are often the people who pose the questions to ponder. They don’t necessarily have all the answers. What they have is a point of view that helps others to consider consequences, options, and directions to difficult or perplexing problems. This type of thought leadership marketing is organic and evolves naturally as the thought leader continues to hone his thoughts and message.
Robert Reich, professor of public policy at UC Berkeley, often comments on political and social problems such as how public higher education is being starved which will result in a shrinking middle class. His clearly expressed and statistically well-supported opinions are regularly heard on MSNBC and NPR. He’s a great example of someone who is personal, energetic, and captivating. I’m particularly endeared by how he bounces up when he can’t contain his energy as he delivers his message.
Your delivery and demeanor is every bit as important as the words you speak and can influence people subconsciously. Thought leaders are aware of how they are being perceived and work on refining their inner consciousness and outer appearance. How can you start to shape a conversation that’s at the heart of your business or industry and at the same time reflect who you are and what you think?
4. Have a philosophy.
Have you noticed how many people have written a manifesto? It’s kind of becoming de rigueur. But many aren’t worth reading. They are trite or light. Your audience wants to know not only what you believe, but what you believe in. They want a philosophy that dives into their deepest longings — things that they feel that haven’t been expressed directly in a way that they can understand.
Manifestos are a sort of formalized philosophy. Wikipedia defines philosophy as “In more casual speech, by extension, ‘philosophy’ can refer to “the most basic beliefs, concepts, and attitudes of an individual or group”.
During every media appearance you want to make sure that your philosophy comes through loud and clear in a story, vignette or example so your audience has a sense of who you are. One of my favorite sayings is by Gandhi, “My life is my message.”
When everything you do, say, are and think from your words to your website is in alignment then you’re completely congruent and your life becomes your message. This is what I have my clients and sound bite course participants put into practice before ever sending a press release out to the media. Often publicity hopefuls want to rush their offer to the media before all the pieces are in place. And that’s a big mistake. A reputation is easy to ruin and hard to regain.
In her media appearance on Oprah’s Super Soul Sunday, Brene Brown told a story about her daughter, Ellen. To my best recollection she said that Ellen’s teacher called her up to tell her she could tell whose daughter Ellen was by how she handled an incident in art class. As I remember it the teacher said, “You’re messy.” Ellen sat up straight and said, “No, I’m not messy. I’ve just made a mess.”
Brown told this story to illustrate a point about self-talk and not calling ourselves names or saying derogatory things about the core of us, but to focus on behavior instead of being. It shows you that Brown is walking her talk by transmitting her values and behaviors to her daughter and it gives you a sense of who she is. Your philosophy should shine through your stories in a natural way in every media appearance.
5. Spearhead a movement.
My client, journalist and author David Sheff who wrote the #1 New York Times best-selling book Beautiful Boy, just wrote his second book called Clean, Overcoming Addiction and Ending America’s Greatest Tragedy. The title itself is an opinion. Sheff thinks that addiction is the worst problem in the U.S. today. You can tell immediately that he’s serious about this topic and wants to make an impact on this epidemic.
On his website he has a link to sign a petition to send to President Obama to end the war on drugs and declare war on addiction. Right next to that he has a link to an organization called Brian’s Wish to pull people together into a national movement to end addiction.
Sheff believes that we’re fighting the wrong war and he is making his opinion known – backed with five years of research and facts. This is thought leader marketing at its best.
He’s just started his book tour and has already been on The Last Word with Lawrence O’Donnell, NPR’s Fresh Air and Weekend Edition to discuss his views and to shift American opinion with the facts, stories and statistics in his book, speeches, and media appearances.
I media trained him to insure that he incorporated his most important points into every interview since he especially wanted to talk about this new movement.
We also wanted to make sure he could stand firm on his controversial beliefs when challenged. We practiced worst-case scenario questions and surprise ones too so he could maintain his equanimity and stay on point during each media appearance.
The media is interested in people who have inspired a movement. It shows that the topic has enduring value and interest if a substantial number of people have joined it. Spearheading a movement is so much more interesting than just claiming you have a big following. A movement shifts thought into action to create real and lasting change.
6. Be controversial.
Another client of mine, Dr. Sara Gottfried, a Harvard trained integrative physician, science nerd, yogini and author of the New York Times best-sellers The Hormone Cure, and The Hormone Rest Diet speaks out on the overuse of pharmaceuticals for peri-menopausal and menopausal women. She says of women dealing with hormonal issues such as depression, lack of sleep, weight gain, mind fog, low sex drive, “You won’t find the answer in the bottom of a pill bottle.”
Gottfried takes a stand against the practice many physicians have to medicate their patients to appease the problem without seeking the core issue or root cause that’s the source of the complaint. Instead she advocates lifestyle shifts: “How to think, eat, move and supplement.”
Once you take a strong stance you can expect to be pitted against someone with the opposite view during your radio or TV interviews – because friction makes for good TV. Audiences love to see people who have opposing views that might even provoke a tiff, because sparks fly and unexpected things happen — which equal good ratings.
While you can choose to be controversial, you can also choose to appoint yourself the voice of reason and examine both sides of an issue. Susan Freinkel, a journalist who wrote the book, Plastic: a Toxic Love Story, began an experiment that turned into an investigation of how plastic affects our behavior, our environment and our lives. The premise: To go one day without touching anything plastic. What she discovered? It was impossible — starting with her toothbrush and toilet.
Instead of taking one side to the story – plastic is evil. She explored how plastic is both a boon and a bane to the way we live in a New York Times Op Ed piece. In one sentence she played both sides of the topic: “In other words, plastics aren’t necessarily bad for the environment; it’s the way we tend to make and use them that’s the problem.” Op Ed pages thrive on people who take a strong stand on one side of an issue as well as those who can shed light on both sides in an intelligent, thoughtful or provocative way.
In our media coaching sessions together Freinkel and I focused on stories about how certain plastics are negatively effecting our health, children, land and seas, and also which plastics are safe and useful and help save lives.
On Fresh Air, she discussed both sides of this fiery debate with a level head. In other media appearances she backed up her findings with solid statistics and also by moving fascinating facts into the conversation like: “The average person is never more than three feet from something made of plastic.” And, “In 1960, the average American consumed 30 pounds of plastics a year. Today, just 50 years later, Americans consume on average 300 pounds a year.” Here is something a bit startling: “Just because a plastic is made of plants doesn’t make it ‘green.’”
By moderating the positives and negatives, by sharing information not widely known and educating us, and by using stories and statistics, you can become a trusted neutral source for change.
8. Coin a term.
During her appearance on The Ricki Lake show Dr. Sara Gottfried reached into her prop basket and pulled out a gleaming diamond Tiara, put it on her head and offered it to Lake, who said she didn’t want to take it off. Gottfried called taking uninterrupted time for yourself, Tiara Time.™ It’s catchy and easy to remember. Can’t you just imagine saying to your BFF, “I need some Tiara Time™ right NOW.”
Your vision is how you see the world in the future. It’s what you’re aspiring to in the big picture. It incorporates how you are going to serve. For example, I’d like to see Aikido, a type of Japanese Martial Arts, which I’ve been training in for five years, incorporated into every school in the world.
The principles of Aikido, The Way of Harmony, work as a way to polish the spirit, to turn lead into gold. The founder, Morihei Ueshiba says, “True victory is self-victory; let that day arrive quickly!” I believe that, through this practice we can eradicate bullying and practice respect, compassion, and self-mastery on a daily basis in our hearts, homes, schools, and communities. My dream is to combine physical self mastery with verbal and emotional mastery so every child in the world can: Speak your mind. Stand your ground. Sing your song(tm).
Declaring your vision during a media interview moves it out in a big way into the public eye. Not only have you taken a stand but you give thousands or millions of people a chance to take a stand with you. That in itself creates powerful change.
The point of being a thought leader isn’t just to get more media appearances, more sales, more followers, or more money. It’s an opportunity to make great shifts inside yourself and out in the world. So if you aspire to taking yourself and your business forward in small or big ways, then focus on these nine things. And even if it isn’t in your nature to be on national TV or to gain an international platform, just pondering these points will give you clarity for your business as you grow and change.
Have you reviewed your LinkedIn, Facebook, Twitter, website/blog, and Biznik profiles lately to make sure the stories you are sharing are accurate, current, and compelling?
I changed my profiles to reflect a keyword-rich headline two weeks ago and welcomed two speaking engagements and a new joint venture conversation almost immediately. Just imagine what bounty awaits for you when you revisit YOUR online profiles.
Quick Tip: describe yourself in a headline statement with relevant key words within. “Networking Expert Brandy Mychals,” “Boston Elder Care Expert Michael Bloom,” “Business Bio Expert” and “Get Known to Get Paid Mentor” are ways to describe each expert that offer potential clients and the search engines descriptive labels that deliver impact for all.
As the New Year gets off to a fast start, this is a useful exercise, especially if you want to attract more of the right clients faster and more easily. Try it, and share YOUR successes as they unfold in perfect timing to welcome a shiny New Year.
Business bio expert and get know to get paid mentor Nancy Juetten shows mission-driven experts how to get seen, heard, celebrated, and COMPEN$ATED for their expert status. Nancy created Bye-Bye Boring Bio to guide service professionals, speakers, authors, coaches, and those serious about earning expert status to prepare and share their stories so they can Get Known to Get Paid. Nancy’s clients describe her as self-esteem in a can. She sprays it and fabulous things about you are in the air for everyone to see. You feel better, potential clients find you more appealing, and you look and sound like a professional. Just like that.
Join us for a free webinar where you can get Nancy’s help ON THE SPOT for your bio DURING this call. Be there LIVE to give your bio a quick makeover – which can lead to big results.
We were all sitting in Jack Canfield’s living room on a huge couch in his home in Santa Barbara surrounded by giant gems, crystals, artwork and views into the lush gardens reminiscent of Canfield’s beloved Hawaii. Canfield mentioned that he wanted a room where diplomats and leaders of countries as well as his family could feel comfortable. I love the idea that we were sitting on the same couch where those same leaders of countries had sat before us.
Each of us in his living room had won this mastermind day with Jack Canfield for being a top affiliate for his Bestseller Blueprint Program. In the room, brainstorming about our businesses, were some of the most successful Internet Marketers on the web today.
Bill and Steve Harrison led the discussion and asked us each to share something about our business that was working well that others could learn from. A fact about ourselves that no one knew. And then ask a question about our business to get feedback and help from Jack Canfield and the group. I’m going to share with you some of the things that happened in that room that will help make your book a best-seller.
1. Speak With Authority
“I’ve got one question, then I’ll tell you what to do,” one outspoken Internet Marketer said. We all laughed. And then we listened. He had already proven himself as someone who knew what he was talking about. Earlier he had kept us all in rapt attention with the measurement tools he employed to get the highest clicks to conversions as well as his mistakes that lead him to his success. Once you’ve proven that you have solid knowledge people trust what you have to impart. Best-selling books are written by voices who have proven methods and who can impart them in a simple and direct manner.
2. Talk the Language of Your Tribe
When one person in the room asked for advice about stopping slander many people offered solutions to help him let go of his resentment. But he would have none of it and got more and more red-faced and worked up over the unfairness of it all. He said he wanted justice as he filled the room with his fury. He wouldn’t accept anyone’s methods to make a shift until someone said about the slanderer, “F_ck him, then forgive him.”That worked.Why? He spoke the angry man’s language first. Then gave him what he needed to let it go. When you give advice speak the language of your audience so they can hear you. There’s a Sufi joke that goes like this: A tax collector fell in the river and couldn’t get out.. Many people gathered and tried to assist him. Even though was starting to drown he wouldn’t take anyone’s hand so they could pull him out. Mystified and alarmed the people rushed to get advice from the wise fool Nasrudin. He asked what the helpers were saying. “Give me your hand,” they said.
“Never ask a tax collector to “give” you anything,” said Nasrudin. Say, ‘take’ my hand,” which they did and got him safely out of the river.
The examples in a best-selling book need to address both the spoken and unspoken needs of their audience. Best-selling book authors understand the language of their tribe so they can tell them things that others can’t because they may be hard to hear or bear.
3. Tell Stories With Your Own Twist
When it was my turn to offer the factoid that no one knew about me to the group, I told a short story about an experience I had in college.When I was attending UC Berkeley I worked at Zellerbach Hall as an usher. One evening the great ballet dancer Rudolph Nureyev came to perform and, in my naivete, I thought it would be lovely to invite him to tea. After his performance I went back stage and approached him. When I asked him to tea he just stared at me. I thought, well, Russian is his first language, perhaps he didn’t understand. So I asked again. This time he smirked. Not a word, just a smirk. That was my answer. The typical saying goes: Always ask for what you want. The worst that can happen is you get a “No.”“But that’s not the worst thing that can happen,” I said. “The worst thing isn’t even a word. It’s a smirk.”Canfield said, “Good story!” This story didn’t have the same ending we’ve heard before. No one expected anything to come after the “perceived” ending: The worst that can happen is you get a “No.”
We’ve all heard tons of advice – mostly unoriginal – except in the telling and with a twist. That’s what makes you, the best-selling author a unique storyteller – and thought leader – the surprising twist.
4. Put Butt to Seat, Words to Page
“I’ll tell you a secret to working less. Work less,” said one coach. We all sat stunned. Huh? It’s a similar statement to what made the Nike brand truly famous. “Just do it.” But how, people ask. I don’t have the time, others moan.This coach claimed that he only worked three hours a day (Less than Tim Ferriss!) by just allowing himself that time to get his work done. He then had to manage his time around those three hours instead of letting the minutiae of his day frizzle away his time.
Here is my version of his statement on how to write a best-selling book.
<
p style=”text-align: left; padding-left: 30px;”>Step one: But butt in seat. Step two: Put pen to page. Step three: Move pen without moving mind. Step four: Don’t stop. Step five: Rinse and repeat.
5. Write the Worst Sh_t in America.
Yes, give yourself permission to write the worst sh_t in America, advises best-selling author Anne Lamott, who told an audience recently that her sh_tty first drafts are just as sh_tty as yours. Believe it.You first have to write something in order to create a best-selling book. Editing comes later. I was talking to my client and colleague, Sharon Melnick, Ph.D. – business psychologist and stress resilience expert who has a new book out called Success Under Stress: Powerful Tools for Staying Calm, Confident, and Productive When the Pressure’s On, and she said that to try and write and edit at the same time is at cross purposes for your brain. These are two different functions that aren’t compatible when done simultaneously.
I know how hard it is to get words on a page so I’ll share a few secrets from my writing group.
First, we all follow Anne Lamott’s advice. So write without censoring yourself. When you don’t think you access the deep knowing that is available in the unconscious. This is the same process for creating sound bites. I advise my clients to just talk without pausing or thinking. I then search for the gold, mining the best phrases that come out naturally in the uncensored talking.
Then we follow Natalie Goldberg’s philosophy not to take your pen off the page. You keep moving your pen no matter what.
To do that you can write phrases like, “What I really want to say is….” What I don’t want to say is….” What I’ve hidden from you all along is….” “I am writing the worst sh_t in America….”
I learned these phrases and techniques from my dear friend and wonderful writing teacher Laurie Wagner in her Wild Writing Course, some of which come originally from Natalie Goldberg’s book, Writing Down the Bones. This book is till one of my all time favorite writing books, along with Anne Lamott’s Bird By Bird.
These phrases will keep your pen moving on the page. And yes, I suggest that you write by hand before typing your work into your computer. There is something that happens when you’re touching organic objects like paper that allows for a deeper connection to yourself and the world.
All of the brilliant Internet Marketers in that room had written the worst sh_t in America. Then they refined it and refined it again and again. But they weren’t afraid to do it. Or rather, their fear didn’t stop them. “Better done than perfect” is a good place to start.
Editing is not writing. Some of the best “writers” in this country are perceived as such because they have talented editors.
So write the worst sh_it in America – and then edit the heck out of it.
Advertisements for Black Friday, Small Business Saturday and Cyber Monday filled my inbox and jammed my mailbox. They were littered across my social media networks; they crowded the airwaves and even filtered into my online groups.
Everybody had something to pitch, hoping they’d end the year in the black and surely the White House said a prayer for a surge in spending to help economic growth.
As the first big shopping weekend of the holiday season drew near I pondered what I could possibly do, what could I offer with all the ads promising slashed prices and discounts galore.
I pondered.
What was a B2B to do?
I decided that I wouldn’t sell a thing. Instead I would give something away. I thought this unique selling proposition (USP) would definitely set me apart and stand out in the season’s raging sea of advertisements.
Earlier this year I hosted a marketing bootcamp; I covered eight marketing topics and decided to give away one of those sessions…Design 101. I bought a domain name, built a quick landing page and placed an ad on Facebook and put up a flyer in a few groups. This would be my test to see if this crazy idea would be worth expanding next Black Friday.
Here’s what happened
From November 23 to November 26 my Facebook business page saw likes increase by 5.5 percent. Not too bad given my ad’s parameters.
Twenty-four people signed up to receive the free session and 41 percent of those people had no previous engagement with my brand.
The jury is still out on conversions because those who took advantage of the free offer have a few more days to purchase the entire bootcamp at the discounted price. (It is the holidays and lots of people like to wait till the last minute.)
Experiment takeaways
Will I do this again next year? Definitely. This campaign allowed people to experience my brand in a way typically not available to prospects. Forty-one percent of the people who requested the free session had never engaged with my brand previously.
Free stuff in general. Everyone usually has something they give away for free. It’s how we build our lists right? Amazingly, the other 59 percent of the people who took me up on my free offer were people who were familiar with my brand. To be quite honest I was shocked to see some of the names of the people who requested the session.
My blog is a great source of information, I have a business event list that I put out just to subscribers and other freebies but the session pulled in a different caliber of audience. Giving away something of value hands down seems to be the best draw. So it’s not just about giving away something for free, it’s about giving away something really good for free.
Closing the deal. Next year, I’ll definitely shorten the sales window, no more than a week after receiving the free session.
So that’s it. My USP for Black Friday, Small Business Saturday and Cyber Monday connected me to new members of my target audience and I was able to offer this group and even those familiar with my brand something they truly valued. I’ll call it a success even without my sales numbers which I’m sure will drive some in the C-suite absolutely nuts.
Known as The Marketing Stylist™, Lisa N. Alexander helps entrepreneurs and small business owners grow their businesses through strategic marketing and planning. Lisa describes this process as helping clients develop their WOW factor for their big marketing red carpet events. Web launches, advertising campaigns, social media marketing, new business launches are all big marketing events that require the expertise of a stylist and her clients love her work. Lisa is also an author, public speaker and was featured as a mom business with a “stellar” unique selling proposition.
By Susan Harrow, Media Coach & Author of Sell Yourself Without Selling Your Soul
Did I Just See You on Video?
If not, I should have.
Video this, video that. Video, video everywhere. Do you really need to have videos?
The answer may dismay you….
Yes.
I’ve kind of avoided it as I thought it was just too much work. But you’ll see more from me on my new YouTube channel (more about another time).
After I talked to Steve Washer I got my rear in gear. Here’s why:
Video will more than double your conversion rates.
Video need not be expensive or terribly time-consuming.
Video works equally well for the tech savvy and technophobe.
Video can make you irresistible, as long as you know the ropes.
Video is the least expensive way to transform your message into a full-fledged brand.
I have to tell you, I’m jazzed. I know I can do this now, and so can you. And to get us started I’m inviting you to a wonderful new webinar by a video expert who makes it simple and doable: http://bit.ly/PBxAJF
In this dynamic 75 minutes you’re going to learn:
The 10 step never-lose formula for marketing videos that will bring hundreds of excited clients to your door.
Two subtle techniques that make you irresistible on camera…or off!
The 6 factors that bring any marketing video to life.
How to be your best self on camera without learning lines or reading from a script.
How to easily create your videos by yourself – even if you’re a technophobe.
When you should be the face of your business and when you should not.
By Susan Harrow, Media Coach & Author of Sell Yourself Without Selling Your Soul
Here’s the question people often wrestle with when promoting themselves or embarking on a publicity campaign. How do I gracefully move from private person public persona. This is as much about temperament as it is about the desire for a more “exposed” life. Hear what W.S. Merwin says and what author and speaker Sam Horn discovered when she met him.
Have you reviewed your LinkedIn, Facebook, Twitter, website/blog, and Biznik profiles lately to make sure 
We were all sitting in Jack Canfield’s living room on a huge couch in his home in Santa Barbara surrounded by giant gems, crystals, artwork and views into the lush gardens reminiscent of Canfield’s beloved Hawaii. Canfield mentioned that he wanted a room where diplomats and leaders of countries as well as his family could feel comfortable. I love the idea that we were sitting on the same couch where those same leaders of countries had sat before us.
“I’ll tell you a secret to working less. Work less,” said one coach. We all sat stunned. Huh? It’s a similar statement to what made the Nike brand truly famous. “Just do it.” But how, people ask. I don’t have the time, others moan.This coach claimed that he only worked three hours a day (Less than Tim Ferriss!) by just allowing himself that time to get his work done. He then had to manage his time around those three hours instead of letting the minutiae of his day frizzle away his time.
OMG.
